Loan Marketing Limited is an Appointed Representative of Quint Group Limited, and is entered on the Financial Services Register under reference number: 723678. Quint Group Limited is authorised and regulated by the Financial Conduct Authority and is entered on the Financial Services Register under reference number: 669450 Loan Marketing Limited is registered in England and Wales (Company number 07197002), Registered Office: Oxford House, Oxford Road, Macclesfield SK11 8HS. Licenced by the Information Commissioners Office, (registration number Z2473635). Here at Loan Marketing we are aware how important your privacy is. Based on this we have implemented measures which will ensure any personal data that is obtained from you by visiting our website will be processed and maintained in line with accepted principles of good information handling. In addition to this, also in accordance with the Data Protection Act 1998.

Contained within this statement and set out below are details of the type of information that we at Loan Marketing may hold about you, our customer. Also how we obtain and process any information we may have and, importantly, how we protect your privacy.

This privacy policy is only applicable to us Loan Marketing and personal information which may be collected and obtained by us.Changes to this privacy policy: Loan Marketing may choose to amend the content of this privacy policy on occasion. If this occurs then a notification will be posted on this website. Please be aware that this privacy policy was last updated on 29/07/2016.

How we may contact you: 
Unless you state otherwise to us, lenders, third parties and other brokers (see further section on 'How we keep you informed') may contact you via telephone, email, post, sms, automated messages or fax.

How you contact us: 
If you are required to telephone us using the specified telephone numbers on our website or advertising/marketing/correspondence material then your call may be recorded for training, quality and regulatory purposes. We pride ourselves on providing complete customer care and this gives us the opportunity to continuously improve and monitor our customer experience.

How we keep you informed: 
We may wish to make contact with you at some point in order to keep you informed regarding offers on products or services which we think you may find of interest. This contact will be made via telephone, email, sms, automated messages or fax. Third parties may also wish to contact you from the information we have shared with them. Any information that is shared to third parties is completely trusted for the purpose it is specified for. Third parties may also use the same means of contact stated above.

Third parties could contact you as we may be unable to offer you the loan you are looking for. In this way, third parties may have a product or service to offer you which potentially could suit your needs. If this is the case the third parties will pass your details onto a lender, and they may require to carry out a further credit check. Your data may be used for other purposes, including but not limited to, data validation, enhancement, information verification, identity verification, suppression, tracing and to the extent permitted by law, individual reference or lookup services, by LexisNexis and selected 3rd parties. Whilst the lender or third party will make contact with you to confirm whether your application has been successful they will also have their own privacy policy and we recommend you refer to them, upon making your application, and you will be requested to agree to their use of your information.

Obtaining Data/Information: 

I. You are free to access and browse our website at your convenience and do not have to provide any personal information/data. However, we would refer you to 'Cookies' paragraph set out within this privacy policy).

II. The information/data that we would normally collect from you is as follows:
a. Name 
b. Residential address c. Residential status 
d. Date of birth 
e. National insurance number 
f. Email address (if applicable) 
g. Telephone number (home, mobile, work) 
h. Income details 
i. Details of bank account 
j. What you do on our website; the results of this will be used to show Loan Marketing examples of which parts of our website are most and least used (please refer to 'Cookies' paragraph).

However if you register with us, have a question about our services or alternatively choose to send an email to [email protected], we may also collect the above personal information/data in this instance, in order for us to respond to your enquiry.
We may also receive personal information/data from 3rd parties, which enables us to offer identified potential customers products and services if they have expressed interest in our products and services. Any information/data obtained from 3rd parties is checked for accuracy and we will endeavour to check your information with you occasionally.

Ensuring your personal details&/or preferences are kept up to date:
It is your responsibility to ensure that any information we have on record for you is kept up to date and correct. If you do require any of your information to be updated then please contact us as soon as possible so we can ensure that it is corrected.
If you require your preferences to be updated then please contact our Compliance Manager as soon as possible (details set out below within 'Contact' paragraph).

How we use your Personal Information:
I. Information that is collected by us Loan Marketing may be used by us in the following ways and will be recorded electronically: 
a. Verify customer identity and credit standing and to enable us to consider and process your application for a loan or other products or services.
b. Assess your credit history and confirm your employment details. Collect unpaid loans and debt that may be owed by you to us.
c. Extract certain information for the purpose of generating statistics for our own internal purposes
(including credit and/or behaviour scoring, and market and product analysis). 
d. Detect, prevent and investigate actual and potential fraud and related activities. 
e. Develop, manage and market products and services to meet our customers' needs and to contact customers for products and services that may be of interest, to determine your eligibility for different products and services that our customers may be interested in.
f. Contact you in connection with your enquiry. 
g. Update this website to better meet our customers' needs in the future.
h. Help Loan Marketing to carry out administration and service your account. 

II. As some of our affiliates who form part of our group are based outside of the UK then we may use your information outside the UK. If we do use your information outside the UK then we have established levels of protection to ensure that your information is safeguarded.

III. Your data may be used for other purpose, including but not limited to, data validation, enhancement, information verification, identity verification, suppression, tracing and to the extent permitted by law, individual reference or lookup services, by LexisNexis and selected 3rd parties.

Fraud prevention agencies & Credit referencing: 
I. Upon application to us we may use both fraud prevention agencies and credit referencing agencies to help us make relevant decisions. This section has been reduced down into a simple explanation of how we will use your personal information/data regarding credit referencing agencies and fraud prevention agencies.

Further information on fraud prevention agencies can be obtained from the Loan Marketing Compliance Manager. If you do choose to contact the CRA, please bear in mind that the information held may not be the same throughout the UK so it may be useful to contact all CRAs. A small fee may be charged when information is requested and this fee currently stands at £2.00. 

We will make the following checks about yourself and others: 
a. Credit Reference Agencies (CRAs) - when this type of check is made a footprint will appear on your credit file, this can be seen by other lenders. CRAs will provide us with shared credit information, fraud prevention information and public information. This information will include the electoral register. 
b. Fraud Prevention Agencies (FPAs) - when we assess your application we will also check the identity of our customers, in order to prevent fraud and crime against customers; this also includes money laundering. Loan Marketing may also make additional searches over periods of time with CRAs and FPAs. This ensures that our records are kept up to date with any vital information. This information will then be used to ascertain whether to continue with your credit or any future credit that may be available. As we have an obligation to comply with responsible lending FPAs and CRAs assist us in doing so. 
c. Joint Applications - If you, the customer, make a joint application or you advise that you have a spouse or financial associate, your customer records will be associated and link together. This will ensure that the agreement has been made from both applicants to discuss and disclose information. A link will also be made with CRAs, the link will remain until one or both parts informs and applies with the CRA for a disassociation to end the link. 
d. Information sent to CRAs - Information received by CRAs will be recorded by them. If after an application with us, you take out a loan, activity and details of management of your account will be passed onto them. In the event that you take out a loan with us and fail to repay back the full funds required this will also be recorded with the CRA. In this case information may be passed onto other companies by CRAs and FPAs to locate and trace you in order to recover any outstanding debts. We must warn you that if this does occur then this will remain on your record for 6 years once a case has been closed by either settlement or default. 
e. Inaccurate information provided by you - False or inaccurate information if given by you will be brought to the attention of FPAs or other relevant companies who deal in fraud/crime prevention, the same applies if we suspect fraud or false or inaccurate information has been supplied. Any reported instances may also be accessed by law enforcement agencies i.e. HMRC, regulatory bodies or the police for use to prevent any possible fraud and money laundering for the following: Checking details on applications for credit and credit related or other facilities; 
●Managing credit and credit related accounts or facilities 
●Recovering debt 
●Checking details on proposals and claims for all types of insurance 
●Checking details of job applicants and employees 
f. Information recorded outside the UK - we may use and get access to information outside of the UK that has been recorded and reported by fraud prevention agencies. 
g. Information/data usages for other purposes - if you have given permission for your information to be used for other purposes, in limited circumstances your information may be used for other purposes when required by law or under the terms of the Data Protection Act 1998.

Do we share your information with third parties? 
Yes, we may share your information with affiliates and partners, who may process the personal information/data you have provided to us. However this will only be for the purpose that this privacy policy specifies. In addition to the above we may also on occasion share your information/data with other parties who are not within our group. If we do, we will seek your approval first. If your information is shared with any third parties, we will instruct and state restrictions which will protect your information. Information may be transferred to third parties which may be located outside the European Economic Area. We will ensure that your personal information is protected to the level of standards in accordance with the Data Protection Act 1998. If your information is shared with a third party, we will instruct and state restrictions which will protect your information. Our third party partners will also have their own privacy policies which we recommend that you refer to them.

If we do share your information with parties outside of our group this may be for the following reasons: 
a. To assist in finding you a loan, as we are a finance broker. As our services are often provided in conjunction with other partners, to assist you in finding a product/service we would need to provide these partners with your information in order for us to help you. 
b. Our staff and agents will require your information in order to carry out a service for you on our behalf of us. 
c. If you wish to be provided with details of special offers and promotions, we outline this in the section called 'How we keep you informed'. 
d. In order to protect our business along with our group of affiliated companies and possible others, your information may be shared with third parties when we believe it is necessary to comply with the law or protect our rights or another person's rights, property, or in fact safety. We may need to exchange information with third parties i.e. law enforcement agencies, regulatory bodies other lenders. If this is the case it will protect us against fraud and also reduce any exposed risks. If the occasion arises whereby our company changes ownership or assets, then the new proprietors will need access to your information in order to continue with operations and to run the company effectively. This would cover shareholders and other companies where the agreement of transfer has been established. 

Confidentiality & Security: 
Loan Marketing recognises the importance of keeping personal information/data from a confidentiality and security aspect; due to this we have introduced specialised rules, measures, introduced specialist technology and implemented security policies to ensure that your information is protected. Whilst we make every attempt to protect your information there are still risks involved when inputting your information online and we need to make you aware of this. We would only request further sensitive information online in certain circumstances so please refrain from inputting sensitive information unless we state otherwise to do so.

Can you access the information we hold about you? 
Yes, under certain circumstances you will be able to access the records we hold about you. If you request this information then we ask that you submit your request in writing to us along with a fee of £10. If you require information from separate affiliates within our group then you will be required to request each in writing and pay separate fees for each request.

How long do we keep your information for? 
The amount of time we hold your information depends on the basis it was provided by you to us; please see the following examples: 
a. If you request that we do not contact you for advertising and marketing reasons, then we still may need to keep your information as this would reflect your preferences.
b. Information is also kept relating to any transactions you may enter via our website. This information will be kept for a minimum of 6 years which will commence at the end of the relationship. We are required to do this to ensure that if any disputes or complaints are raised then we have your information to enable us to address the complaints or disputes. Your information will be kept purely for business needs.
c. In order to provide you with a service we will be required to keep your information whilst we continue to provide you with a service for however long this may take us.
d. Another reason for us to keep information about you is for legitimate business needs, where relevant, so we can comply with what the law states.

Usage of links to other sites: 
We may provide links to other websites via our website. If we do so then we cannot be held responsible for the other sites' privacy policy, as they will hold their own specific to them. This also applies to site content, practices they carry out and the services and products they may offer, all of which we cannot take any liability for.

Processing of sensitive information: 

Should we be required to process your sensitive information, then we will notify you and seek your agreement prior to us doing so. Sensitive information about our customers under the Data Protection Act 1998 includes the following: 
a. Health conditions
b. Racial or ethnic origin 
c. Political opinion or trade union membership
d. Sexual orientation 
e. Philosophical beliefs
f. Religious beliefs 
g. Suspected or proven criminal activity (which includes proceedings) Cookies 

Loan Marketing uses cookies to assist us analyse the traffic on our site and customer behaviour. Cookies may also be used by our partners to understand marketing and traffic patterns. Whilst visiting our website, cookies with any pages that you choose to view will be downloaded onto your computer. Cookies are a good way of helping us by being used as a measuring tool to assess our visitors and their own profiles. This will then enable us to offer our customers a better service.
Although we use cookies as above we would not store anything that would make the customer identifiable i.e. passwords or locations, activity relating to finances and preferences.
We also use customer information in order assist us to see how effective our website is and to highlight any improvements we may need to make. This information may, in turn, be passed to other businesses (third parties) purely for advertising reasons. Please be assured again that this information will not include personal information that can make customers identifiable.
Most web browsers will automatically accept cookies. However, normally you can change your browser settings which will prevent automatic acceptance. Please be aware that If you do not accept cookies, Loan Marketing cannot guarantee that our website will perform as well.

How to find & control your cookies:
You can manage your Cookie preferences through your browser settings. Help and advice on how to do this can be obtained from the following website: You can also find out more about the use of cookies and opt out anytime via the following links: Google & Associated Service: Other Third Party
Advertisers: Use of other websites When you use links to other websites which we provide to you, we recommend that you read the privacy and Cookies policies on those websites. 
To know which of the sites you’ve visited use cookies, see as follows:
a. Internet Explorer 
Choose tools Internet Options
Click the privacy tab 
Click on the 'Advanced' button 
Check the 'Override automatic cookie handing' box and select Accept, Block or Prompt for action appropriate. 
b. Mozilla Firefox 
Choose tools 
Options Privacy Cookies 
Set your options as require 
c. Safari Choose Safari Preferences Security 
Select options by accept Cookies as required 
d. Opera 8+ Choose Tools Preferences Advanced Select Cookies 
Select your settings using the available options 

III. How do you know which of the sites you've visited use cookies? See as follows: 
a. Internet Explorer Choose tools Internet Options 
Click the General tab 
Click Settings 
View Files 
b. Mozilla Firefox Choose tools Options 
Click the Show Cookies button 
c. Safari Choose Safari Preferences Security 
Click Show Cookies button 
d. Opera 8+ Choose tools Advanced Click Cookies 

IV. How to see your cookie code. Simply click on a cookie to open and view it. There will be displayed a string of numbers and text. The numbers will represent your identification card. Be assured that this can only be seen by the server that allocated you the cookie.

V. Additional cookies information - The Interactive Advertising Bureau is an industry body that has produced a series of web pages which explain how cookies work and how they can be managed.

Contact about this privacy policy: 
If you have any queries or questions relating to our privacy policy then please send an email to our
Compliance Manager at following address: 
[email protected] 
Alternatively you can write to: Compliance Manager, Loan Marketing, Oxford House, Oxford Road, Macclesfield, SK11 8HS.

Loan Marketing would like to thank you for taking the time to read our privacy policy.